Without fail, photos emerge every Halloween of caucasian partygoers in blackface. To help mitigate the damage this moronic ritual causes… Read more A Guide for White People: Should I Wear Blackface for Halloween?
Radian6, Cision, Wildfire, SocialRadar, Trackur, Alterian SM2, Sysomos, Lithium, Viralheat, Brandwatch, UberVU, Trendrr, Trackur … all good tools with rich featuresets… Read more Google Needs to Offer a Social Media Monitoring Service
UPDATE 2 – 3/25/13: See Below Mark Twain once said “A lie can travel half way around the world while the truth… Read more UPDATE: Are Classes at GVSU Canceled Due to a Bus Accident and Weather? – HELLS NO
[Update: the @BurgerKing account was finally suspended about an hour and a half in.] As I write this, Burger King’s… Read more Update – Burger King’s Twitter Account Hacked; Finally Suspended 1 1/2 Hours Later
[Disclosure: I applied for the University of Michigan Social Media Director position.] In October of 2011, the University of Michigan… Read more Social Media Director at U of M Becomes Casualty of Social Media Transparency
Online nothing goes away, and anything can come to light if enough time and pressure are applied. George Zimmerman is… Read more George Zimmerman is the Latest Case Study of Radical Transparency – the MySpace Page
One of the first places people go (from Google, that is) for quick answers and information is Wikipedia. The size… Read more Important Research on the Relationship Between Public Relations and Wikipedia
Earlier this week, a YouTube video from a security camera made the rounds showing a FedEx employee carelessly tossing a… Read more FedEx Deserves a Black Belt in Crisis Management for Response to Viral Video
The answer is you wouldn’t. Yesterday I received a spam email from “Paul” at “Social Brand Online” in my Linkedin… Read more Why Would You Hire a Social Media Strategy Company That Isn’t Social?
The Muskegon Chronicle (“Personal drinking photos could get teachers fired in Muskegon”) and Michigan Education Report (“More districts eye social media… Read more Muskegon Public Schools New Social Media Policy an Unenforceable Slap in the Face to Employees and Students