Home > Social Media, Uncategorized > An Updated Guide to Handling Negative Facebook Reviews and Comments

An Updated Guide to Handling Negative Facebook Reviews and Comments

In the past couple of years since we first wrote about handling negative Facebook reviews and comments, a number of things have changed (for the better). One thing that hasn’t changed is the level of angst negative reviews cause brands: that post continues to be one of our most-viewed every year.

Fortunately, brands have more control over reviews and comments on their Facebook pages now. Here’s a helpful guide on how to handle negativity: Read more…

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